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Building a new channel of personalized Shopping experience through Chatbots

  • Evaluating customer intelligence and engaging with personalised content and context for seamless shopping
  • Upselling through recommendation using best in class Artificial Intelligence (AI) system
  • Integrating digital payment system to complete the shopping cycle.
March 14 @ 17:00
5:00 pm — 5:30 pm (30′)

Customer Experience, IT / Technology, Marketing, Omnichannel

Case Study Presentation

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