Loading...

Resolving Customer Engagement with a personalised customer support across channels

  • Providing consistent customer support across a variety of channels to deliver personalized experiences
  • Moving away from the traditional customer support systems like CRM, ticketing, etc to understand customer journey and ways to resolve the issues.
March 14 @ 16:30
4:30 pm — 5:00 pm (30′)

Customer Experience, IT / Technology, Marketing, Merchandising, Omnichannel

Case Study Presentation

ADD TO CALENDAR