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Click & Collect Strategy of a O2O retailer to drive customer convenience & increase in revenue

  • How do you perfect a great click and collect service strategy for the customer and learnings for retailers
  • Optimise your store operations and stocks to minimise the time between checkout and collect?
March 14 @ 13:30
1:30 pm — 2:00 pm (30′)

Customer Experience, CXO, IT / Technology, Omnichannel, Store Operations, Supply Chain

Case Study Presentation

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