Convergence of Online and Offline in the era of discounts v/s experience.

  • Understanding consumer behaviour across channels and offering them a consisting experience
  • Offering customer, a personalised and assistive shopping experience to stay ahead of competitors
  • Strategy to overcome the challenges of discounts v/s experience.
  • Data is currency – define your long terms goals on leveraging data to build a robust business model
March 14 @ 12:30
12:30 pm — 1:00 pm (30′)

Customer Experience, IT / Technology, Loyalty, Marketing, Merchandising, Omnichannel, Store Operations

Panel Discussion