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CRM Solution – Building a 360 degree view of the Customer to deliver a better experience & Loyalty.

  • Journey of achieving Multi-channel capabilities keeping the customer at the centre of entire business model
  • Reduce call handling time at the contact centre and derive customer loyalty
March 14 @ 11:00
11:00 am — 11:30 am (30′)

Customer Experience, CXO, IT / Technology, Loyalty, Marketing, Omnichannel

Case Study Presentation

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