Vikram Idnani is Sr. VP & Head – IT, Reliance Retail Ltd. He is responsible for leading and implementing IT strategy.
Idnani has 23 years of global experience, spanning 9 years in the US and the rest in India. Prior to joining Trent in 2006, he consulted for international Retail and Consumer Goods firms including Borders, Home Depot, K-Mart, PepsiCo and interned at JD Williams (UK). He has also worked with Airlines, Finance, Home Building and Healthcare industries.
At Trent, Idnani has spearheaded SAP implementations at Westside and Landmark and is leading technology change through supply chain automation, retail store efficiency enhancement and initiatives in ecommerce, mobility and use of the cloud. He has led Westside and Star Bazaar’s entry into open source Linux for their point-of-sale and Loyalty programs in 2008, the first such implementation for any retailer in India. Idnani possesses a Bachelor’s in Computer Engineering from University of Mumbai. He is a British Chevening Scholar and has studied advanced information technology management at Manchester Business School.
He believes that to be a credible technologist, one must first understand the business and what makes the customer tick. Technology is not the end; it is the means to the end. And a powerful means it is!